Josh Michael

Business Name: GNT Solutions
Year Founded: 2004
Services Offered: Managed IT Services, Network Management, Cloud Management, IT Security, Disaster Recovery

 

Business Category
Information Technology

 

Contact Information
Mailing Address: PO Box 279192 Sacramento, CA 95827
Office: 916-830-9433
Mobile: 510-289-7233
Email Address: jmichael@gntsolutions.com
Website: www.gntsolutions.com

Social Media

Geographic Region Served

  • Sacramento Region
  • Northern California

Industry Sectors Served

  • Agriculture/Viticulture
  • Bioscience
  • Construction
  • Education
  • Energy
  • Food and Beverage
  • Government
  • Healthcare
  • Hospitality
  • Manufacturing
  • Nonprofit
  • Professional Services
  • Real Estate
  • Retail
  • Other:  Architecture, Engineering

Insights

What led you to do the work you do? A great company with strong leadership.  We provide a necessary service and the focus of the company is my focus as representative – client first.

Describe your ideal client: We provide services to companies that have between 15 and 200 computer-using employees.  An ideal client has 50 computer-using employees

What situation or circumstances might lead a prospective client to your services?  If they are unhappy with the level of service of their current IT provider. If they have outgrown their current IT Service Provider.  They had an internal person/team who left the company and would prefer to outsource rather than hire that position again.

What’s the best way for colleagues to refer prospective clients to you?  Give them my name and contact information.

How does a typical engagement begin?  A meeting to assess their IT infrastructure and needs. From there we can determine what level of service is necessary.

What might you be doing if you hadn’t pursued this career? Helping people in some other way

What about your work gives you greatest satisfaction? The feedback from our clients.  We receive real-time feedback from our clients which we use to measure our customer satisfaction. Seeing the responses from our clients is awesome because I know that we are giving them the highest level of service.

What might your colleagues be surprised to learn about you? I once was a pretty good athlete 🙂

What do you enjoy doing most when you’re not serving your clients?  Spending time with my kids and running.